Welcome to KMS Hayloft!
IMPORTANT SHIPPING NOTICE!
Through the holidays, UPS will not refund a missing package. Therefore, please have the package delivered when someone is home, to your work address, or to a place where someone can sign for the package. If your tracking number shows "delivered" through the website, and it has been lost on your porch or front door, I cannot refund or replace this. Please use care when ordering this holiday season.
We are now offering highly requested gift cards! Just click on products and select Gift Cards.
Happy Thanksgiving to all our wonderful customers! In order to spend time with family, the Hayloft will not ship on Thursday, Nov 24th or Fri, Nov 25th. We will resume normal shipping schedules on Nov 28th.
In 1999 my daughter wanted a guinea pig. At that time I joined a guinea pig board to get questions answered about Mo's illness. I developed a great relationship with hundreds of people and also gained a vast knowledge of guinea pigs.
This started a venture that is still growing and thriving today. I realized that the area I live in, the Pacific and Inland Northwest in Washington State, grows, sells and exports more hay than anywhere else in the nation.
I started this business with a few goals in mind:
- Provide only the best quality products
- Keep costs as low as possible
- Be fair and honest
- Develop a relationship with my customers
- Build a name and brand that is trusted
After I started selling the hay I felt the extreme need (with a lot of prodding from customers and friends!) to develop a superior quality pellet at the best price possible. If I could not make a great pellet at a reasonable price I wasn't going to do it. In my opinion, there are way too many low quality and inferior pellet products already.
After more than 14 years in business and counting, we have accomplished this goal and my principles still stand. I have thousands of happy customers and that makes their two legged caregivers happy as well!
I have said it a hundred times, and it's true, I have the best customers on the planet. The pictures, reviews, letters and notes are all amazing and they make my day.
Thank you to all my customers for your continued loyalty. We love what we do!