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BEWARE, DONT BUY FROM THIS COMPANY. I REACHED OUT OF MY WAY TO HELP AMERICAN COMPANIES DURING THESE HARSH TIMES AND CHOSE KMS, I SPENT OVER $70 ON HAY, AND I RECEIVED LESS OF WHAT I ORDERED. MY SUPPOSEDLY 10LB TIMOTHY HAY WAS A 5LB. I REACHED SEVERAL TIMES TO THE OWNER -WHEN ONE PLACES ANNORDER YOU GET A THANK YOU EMAIL FROM "THE OWNER" OF THE COMPANY,-. THAT INDIVIDUAL NEVER RESPONDED. I REACHED OUT TO CUSTOMER SERVIXE VIA EMAIL AND NOTHING. ITS VERY UOSETTING THAT A COMPANY WILL HIDE BEHIND A 5LB HAY BOX INSTEAD OF HAVING THE DIGNITY TO FACE THE REALITY OF THE ERROR. GREED HAS MANY TENTACLES. PURCHASE FROM SMALL PET SELECT. THEY ARE HONEST AND FREE DELIVERY. I HOOE THOSE 5LB TAKE YOU FAR KMS OWNER.
I had to change vendors for the 1st cut Timothy hay I always use for my pet rabbits. Your hay is wonderful, thank you for a great quality product. Please keep it up! Dani