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I have bought hay from KMS a handful of times over the past year and I have yet to be disappointed. A recent order was lost by the shipping company and Dan immediately sent me a replacement package. Not only is the quality of the hay excellent, but the company has excellent response and customer service. My rabbits love the bluegrass, oat hay and the 2nd cutting of Timothy hay.
The hay was great, although there were definitely some small flakes at the bottom. I love being about to choose multiple types of hay for the pigs.